CONSUMER AWARENESS AND EXPECTATION OF TRAVEL INDUSTRY (MARKETING QUESTIONNAIRE)
Personal details
Name
Age
Gender
Income (per month)
TRAVEL INDUSTRY
1. Is this the first travel experience?
Yes
No
2. How long have you been using this travels?
Last 1 year
Last 2 years
2- 3 years
More than 4 years
More than 5 years
3. What about the service facility provided by this travels?
Good service
Better service
Worst service
4. Did you get travel allowances and packages?
Yes
No
5 .Please read the following statements and tick the box which best describes your opinion.
Strongly disagree
Disagree
Neither agree nor Disagree
Strongly agree
Statements Opinion(1-5)
Reputed brand name
Better performance
Good service
Good pickup
Performance
6. What is your opinion about the overall performance of this travels?
Very good
Good
Average
Poor
Very poor
7. How did you choose this travels?
Self
My parents
Friends
Recommendation
Other
8. Please read the following statements and tick the box which best describes your opinion.
5. Highly satisfied
4 Satisfied
3 Neither satisfied
2 Dissatisfied
1 Highly Dissatisfied
Factors Opinion
Reputed brand
Pickup
Better performance
Seating comfort
Offers
Seasonal package
Holiday package
Business package
City ride
Long travel
Service
Discounts
Allowances
Packages
Easy / low maintenance
Deluxe
Super deluxe
Luxury
Super luxury
Good service
Comfort
Speed maintenance
9. How after do you use this travels?
Weekly once
Once in two days
Based on needs
10. What is your opinion about discounts provided by travels?
More satisfied
Less satisfied
Not satisfied
11. For long travel do you prefer this travels?
Periodical
rare
Occasional
12. What type of coaches do you prefer for long travelling?
deluxe
Super deluxe
luxury
13. In your opinion the overall service delivered by the travels?
Excellent
Very good
Average
Poor
14. What is your opinion about the cost of the travels when compared to other travels?
Cheaper
Reasonable
Costlier
15. What is your opinion about the travelling experience when compares to its cost?
Good value
No idea
Low value
Please provide any other suggestions about the research title or the questionnaire please give below.
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